Last updated: 4/28/2025
1. Introduction
At Captivize ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Service").
2. Information We Collect
2.1 Information You Provide
We may collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Profile information (username, profile picture)
- Content you generate using our Service (video titles, descriptions)
- Payment information (processed by our third-party payment processors)
- Communications you send to us
- Channel information and social media links (stored locally in your browser cookies)
2.2 Information Collected Automatically
When you use our Service, we may automatically collect certain information, including:
- Usage data (pages visited, features used, time spent)
- Device information (IP address, browser type, operating system)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Personalize and improve your experience
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
4.1 Types of Cookies We Use
- Essential Cookies: Required for the operation of our Service
- Preference Cookies: Allow us to remember your preferences and settings
- Analytics Cookies: Help us understand how visitors interact with our Service
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements
5. Data Sharing and Disclosure
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us
- For Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, or sale of assets
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities
- With Your Consent: We may share your information with your consent or at your direction
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access, update, or delete your information
- The right to rectification (to correct or update your information)
- The right to object (to processing of your information)
- The right to restriction (to limit the processing of your information)
- The right to data portability (to receive a copy of your information)
- The right to withdraw consent
8. Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@captivize.ai.